Window & Door Manufacturer
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Access requests scattered across emails, forms, and ServiceNow tickets
Manual approvals and provisioning delayed fulfillment
No single audit trail linking requests to access granted
High IT workload impacting productivity and compliance
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Deployed AccessNow scoped application within ServiceNow.
Configured application catalog with applications, approvers, owners, and roles
Automated provisioning into key business applications.
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Improved user experience with a single portal for all access requests
Faster access delivery through automation and unified workflows
Reduced operational overhead for IT and approvers
Strengthened compliance posture with centralized visibility and auditability