Window & Door Manufacturer

    • Access requests scattered across emails, forms, and ServiceNow tickets​​

    • Manual approvals and provisioning delayed fulfillment​​

    • No single audit trail linking requests to access granted​​

    • High IT workload impacting productivity and compliance​

    • Deployed AccessNow scoped application within ServiceNow.​​

    • Configured application catalog with applications, approvers, owners, and roles​​

    • Automated provisioning into key business applications.​

    • Improved user experience with a single portal for all access requests​​

    • Faster access delivery through automation and unified workflows​​

    • Reduced operational overhead for IT and approvers​​

    • Strengthened compliance posture with centralized visibility and auditability​

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