• This federal housing agency supported over 1 million users—homeowners, mortgage lenders, and government employees—but relied on an outdated SiteMinder system. The legacy setup made it nearly impossible to enforce multi-factor authentication, created security vulnerabilities, and required expensive on-premise infrastructure. Users struggled with a clunky login experience, and the agency faced mounting costs and compliance risks.

  • We replaced the legacy SiteMinder platform with Okta in a phased approach that kept everything running smoothly during the transition. We implemented:

    • Single Sign-On (SSO) to simplify login across all Federal Housing Administration Connection (FHAC) applications

    • Multi-Factor Authentication (MFA) tailored to different user types and roles

    • Hybrid mode operation that let old and new systems work together during migration

    • Federated identity architecture to ensure secure communication between systems

    • Complete decommissioning of expensive on-premise infrastructure

  • The Results:

    • Eliminated all legacy on-premise infrastructure, delivering significant cost savings

    • Enhanced security with MFA enforcement across all user personas

    • Improved user experience with seamless single sign-on across the entire application suite

    • Zero service disruption during the entire migration through smart hybrid operation

    • Better compliance with modern security standards for over 1 million users

Housing Policy Agency

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