A global leader in online dating and social networking served millions of active users monthly across multiple well-known brands. However, their access review processes were completely manual—time-consuming, error-prone, and creating serious compliance risks. IT teams were drowning in labor-intensive audits that took too long and left room for mistakes. With sensitive user data across multiple regions and strict privacy regulations, they needed a better way to manage who had access to what.

We partnered with them to implement Okta's Lifecycle Management (LCM) solution to automate what had been painful manual work:

• Centralized access management across all their brands in one unified system

• Automated role-based access control (RBAC) to assign permissions securely and reduce over-privileged accounts

• Streamlined audit workflows that automatically tracked and documented access reviews

• Scalable framework designed to handle future acquisitions and brand expansions

• Seamless integration with their existing systems for real-time data accuracy

• 60% reduction in access review time—what used to take days now takes hours

• Improved compliance with automated, consistent audit trails across all brands and regions

• Reduced administrative burden on IT teams, freeing them for higher-value work

• Scalable solution ready to grow with future acquisitions and brand expansion

• Fewer errors in access provisioning through automation